OUR NEW COVID-19 POLICY ON CLEANING
As of April 2020 we are in lockdown and have not received any guests at all during the lockdown. This new policy will be implemented for guests once the UK Government has lifted restrictions on travel.
Although cleaning is always one of the highest priorities for us, we thought our guests would like extra reassurance of the importance we have placed on reassessing procedures and processes to make sure our properties are protected and 100% virus-free since the outbreak of the novel coronavirus.
But how do we make sure our properties are protected?
1. CLEAN OUR PROPERTIES THOROUGHLY
It is obviously extremely important to clean our property thoroughly between each guest turnover. One of the most effective ways to avoid spreading the virus is to consistently have an ultra-clean environment.
We’ve also created a precaution checklist for our guests that you can review in our booking communications and you will find in our property.
Before we start cleaning, we ensure the protection of our cleaners by using disposable gloves, which are discarded after each cleaning. Hands are cleaned immediately after gloves are removed.
WE BUY THE RIGHT PRODUCTS
Specifically we use strong bleech and alcohol based products on hard surfaces and laundry detergent that destroys the virus.
CLEAN VISUALLY DIRTY SURFACES
If any of the surfaces around our property are visually dirty, we ensure to clean them with detergent or soap and water before moving on to the next step: disinfection.
Killing the virus germs with disinfection after cleaning is the most effective way to lower the risk of infection. This means, disinfecting the entire house, including anything previous guests may have touched, such as the TV remote, doorknobs, window handles, taps, stair railings, light switches, kitchen appliances, etc.
We can use diluted household bleach solutions, alcohol solutions with at least 70% alcohol and most common household disinfectants, and ensure to scrub all surfaces, including any tables, chairs and kitchen counters.
SANITIZE YOUR BEDROOMS
We protect your bedding with mattress protectors and pillow protectors, and always wash these and any bed linens and towels on high temperature.
2. PROTECT OUR CLEANING STAFF
We ensure that we provide them with the appropriate products to sanitize and disinfect our property. As mentioned above, they should be using disposable gloves and shoe covers.
We also regularly disinfect vacuum cleaners between appointments, training cleaners in how they wash and sanitize their hands and ensuring they follow all of the safety and prevention measures.
3. INFORMING YOU TO PROTECT YOURSELF, US & THE SURROUNDING PUBLIC
You can see we are taking this virus very seriously by taking actions personally to avoid our property being contaminated. Here are some safety tips on how to protect others from any contagion you may be carrying.
First of all we personally ask you respectfully that you do not travel if you are presenting symptoms or have come into contact with anyone presenting COVID-19 symptoms (dry cough, fever, shortness of breath, diarrhea, brainfog, lack of taste & smell). Whilst Skye has excellent healthcare, it does not have the capacity to cope with an outbreak, so please be kind & conscious towards our fellow islanders.
According to the World Health Organization, here are key prevention measures:
- Washing your hands with soap and water regularly, and using hand sanitizer, particularly after entering or leaving a public premises
- Covering your nose and mouth when sneezing with a tissue
- Avoiding contact with people who are unwell
- Not touching face, nose, and mouth when hands are not clean
- Minimizing physical contacts such as handshakes and hugs
- Opening windows to allow air circulation
- Disinfect frequently used items such as cellphones and laptops
4. WE PROVIDE OUR GUESTS WITH HAND SANITIZER